Security
Security & data handling
Customers trust us with sensitive task specs and labelled data. We take a conservative approach to access, handling, and disclosure — and we will not claim certifications we have not earned.
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Access control
Access to customer materials is limited to people who need them for delivery. Customer-specific data and rubrics are not treated as public marketing assets.
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Data handling
Labelled outputs and source materials are handled according to the agreement we sign with each customer. Retention, deletion, and transfer expectations are scoped per engagement — not assumed.
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Contributor expectations
Experts working on customer programmes are expected to follow confidentiality and acceptable-use requirements appropriate to the engagement. Details are set in contributor agreements and project briefings.
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Transport & storage (high level)
We use industry-standard cloud providers and transport protections where applicable. Specific controls, regions, and tooling are shared with customers under NDA as part of the sales and onboarding process.
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Incident response
If a security or privacy incident affects a customer engagement, we notify the affected customer according to contractual obligations and applicable law.
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Certifications
We do not currently claim SOC 2, ISO 27001, or similar certifications.